Kitchen & Bath Designer

US LBMPlover, WI
Onsite

About The Position

Wisconsin Building Supply, a division of US LBM Holdings, LLC, operates locations throughout Wisconsin, supplying a wide range of building materials including windows, doors, roofing, siding, millwork, cabinetry, and more. The Kitchen & Bath Designer will work in a retail environment, collaborating with customers and builders on the design and product selection process for kitchen and bath projects. This role involves extensive product knowledge to meet client needs, follow-up to ensure timely project completion, and active solicitation of new accounts through job site visits.

Requirements

  • 3-7 years of Kitchen & Bath industry experience required.
  • Advanced computer-aided drafting skills.
  • Salesmanship.
  • Good verbal communication skills.
  • Design presentation skills.
  • Advanced knowledge of kitchen and bathroom design.
  • General knowledge in all aspects of design and construction and of building materials.
  • Broad knowledge of all other items sold, various countertop products, cultured marble, sinks, faucets, etc.
  • Maintain a valid driver’s license to operate a motor vehicle in the state of sales activity required.

Nice To Haves

  • 60 hours of NKBA professional development programming or equivalent technical degree preferred.

Responsibilities

  • Solicit new accounts, conduct job site visits, and prospect for new projects.
  • Greet clients to the design center, assess clients needs and assist the customer with product selection and order appropriate materials and quantities for the projects.
  • Conduct pre-construction site inspections and measurements.
  • Perform automated design capability within stock and semi custom product categories.
  • Conduct bid and prep proposal functions.
  • Order project materials.
  • Arrange project schedules, sub contractor schedules and material deliveries.
  • Act as the liaison between the customer, materials vendors and subcontractors.
  • Review assigned accounts to ensure payments and credits are processed in an accurate and timely manner.
  • Maintain current knowledge of daily and monthly sales and their relationship to margin goals.
  • Understand all aspects of customer billing cycle, cash vs. credit, and how to figure and process a deposit by having a thorough knowledge of the paperwork flow and distribution process.
  • Maintain an active file of new and existing customers.
  • Ensure all vendor literature is maintained and presented or stored in a clean, neat fashion.
  • Coordinate the delivery to contractor-remodeler customers on an as needed basis.
  • Maintain a clean, neat, professional looking show room.
  • Participate in semi-annual inventory.
  • Maintain up-to-date knowledge of pricing multipliers and lead times for all cabinet lines, countertop fabricators, and related products.
  • Understand the receiving process and the paperwork associated with the process.
  • Call vendors to follow up on any backordered items.
  • Maintain a thorough understanding of warranty policies for all products sold and process customer warranty orders as needed.
  • Perform other duties as assigned.
  • Comply with all policies and standards.
  • Adhere to Company’s commitment to workplace safety.
  • Participate in and complete assigned trainings.
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