Kitchen Assistant Manager

Dash In•Wilmington, DE

11d•$23 - $28•Onsite

About The Position

As a Kitchen Assistant Manager at Dash In, you will play a critical role in ensuring the smooth and efficient operation of our food service department. You will work closely with the Store Manager to lead and inspire a team dedicated to providing exceptional food service and achieving operational excellence. Your primary responsibilities include overseeing daily food preparation, managing inventory, ensuring compliance with safety and quality standards, and implementing strategies to enhance guest satisfaction and drive sales growth. You will also be responsible for maintaining high standards of cleanliness and organization within the food service area, conducting regular performance evaluations, and fostering a positive and productive work environment. Additionally, you will support the Store Manager in achieving financial targets, conducting audits, and stepping in as the acting Store Manager when needed.

Requirements

High School Diploma or equivalent (GED) required
3+ years of experience in operations, customer service, food service, and/or retail environment.
2+ years of experience leading a team.
Ability to work a varied full-time schedule including days, nights, overnights, and weekends.
Must be authorized to work in the United States and be at least 18 years of age.
Must be able to successfully complete a background check and drug screening.
Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time).
Willing to submit to a pre-employment background check in accordance with local, state, and federal laws.

Nice To Haves

associate or bachelor's degree in related field preferred
ServSafe certification desirable

Responsibilities

Ensure the smooth and efficient operation of the food service department by overseeing daily food preparation, maintaining high standards of cleanliness, and ensuring compliance with food safety and quality protocols, including proper food handling, storage, and sanitation practices.
Assist in recruiting, training, developing, and retaining a motivated and high-performing team. Foster a positive and productive work environment that encourages teamwork and excellence. Conduct regular performance evaluations and provide coaching and feedback to team members.
Deliver exceptional guest experiences by ensuring high-quality food service, addressing customer concerns promptly, and maintaining consistent food quality. Develop and implement strategies to enhance guest engagement and satisfaction.
Work closely with the Store Manager, other Guest Experience Managers, the Training Team, HR Business Partner, Category Management, and other Operational Managers to ensure seamless operations and continuous improvement. Participate in regular meetings to discuss operational performance and implement improvement plans.
Ensure compliance with Dash In’s brand standards, health and safety regulations, and operational guidelines. Achieve or exceed performance standards in third-party audits and health inspections. Maintain up-to-date knowledge of food safety regulations and industry best practices.
Monitor and manage financial performance, including revenue, labor, expenses, and profit margins.
Work up to 40 hours per week, with occasional overtime approved to meet business demands.

Benefits

Employer 401 (k) with employer-matched contribution up to 7% and financial planning assistance.
Advancement opportunities in the Mid-Atlantic Region.
Free coffee and fountain beverages, plus discounts on fresh food and car washes
Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
$500 LifeBalance Account – Dash In contributes $500 annually for eligible healthcare expenses for part-time employees; eligibility after 6 months of employment.
GED completion program for sales associates.
Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including annual floating holiday.
2 paid community service days each year.
Paid parental leave for new parents.
100% tuition reimbursement to support your education goals, robust development programs, and certificate program assistance (up to 100% employer-paid).
Affordable medical, dental, and vision plans with an option for health savings account.
Pet insurance, basic life insurance, short and long-term disability coverage.