Kitchen and Bath Designer/Project Specialist

CCA GLOBAL PARTNERS•Northwest Township, MO

1d•Remote

About The Position

At CCA Global Partners, our employees are dedicated to creating a better world through talent, innovation, and passion. We connect family-owned businesses across North America, providing them with the scale, resources, and innovation needed to thrive in a competitive, big-box world. With a remote work schedule, flexible time off, and benefits designed to support our employees and their families, we invite you to bring your own talent and enthusiasm to our team and make a real impact. We are seeking a Kitchen or Bath design expert to be a Kitchen and Bath Designer/Project Specialist for our KIBA Studios Division! As a project specialist, you will utilize 2020 software to design, price, and present projects to the KIBA in-store designer they are assigned to. As well as communicating weekly with their designers to provide a high level of support and assistance. You’ll also assist with onboarding, mentoring and supporting Kiba Studio showroom designers. In addition, the Project Specialist will provide support and backup as needed for the Kiba Studios National team. In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, this position offers the opportunity to work remotely from your home office.

Requirements

Associate degree in Interior Design; Bachelor’s is preferred.
A minimum of 3 years’ professional kitchen and/or bath design and sales experience.
3+ years’ experience using 2020 design software and managing multiple design projects at once, while keeping accurate records.
Must be capable of maintaining updates to the 2020 software application and all vendor catalogs and pricing.
Must also have excellent computer skills in 2020, Microsoft Outlook, Word, Excel, and Power Point and the ability to adhere to strict timelines while collaborating with internal and external teams.
Ability to exhibit poise and confidence while communicating with customers, business owners, sales teams and design specialists.
Excellent spelling and grammar skills with the ability to communicate with customers and corporate staff in a courteous, tactful and concise manner.

Nice To Haves

Experience with customer relationship management systems is preferred.

Responsibilities

Design kitchen and bath projects for both showroom and online customers using 2020 Design software.
Create accurate layouts, specifications, and project quotes based on customer requirements.
Prepare professional design presentations and supporting project materials for customer review.
Partner with showroom designers and project coordinators to ensure successful project presentations and customer experiences.
Maintain detailed project information, customer communications, and design documentation within CRM systems.
Provide ongoing support and consultation to showroom designers to help drive project success and close rates.
Deliver onboarding and mentorship training to new Kiba Studio designers.
Facilitate designer development programs and contribute to continuous learning initiatives.
Assist with the creation, maintenance, and enhancement of training materials and resources.
Support kitchen and bath product training programs as needed.
Maintain product catalogs and related design system data within 2020 Design software.
Participate in vendor training programs to stay current on products, trends, and best practices.
Support CRM system maintenance, updates, and data integrity efforts.