Le Mans Kitchen Ambassador/Server

Sarasota Ford•Sarasota, FL

13h•Onsite

About The Position

Le Mans Kitchen is looking for a warm, engaging, and hospitality-driven Ambassador to join our front-of-house team. Our Ambassadors are more than servers. They are the connection between our guests, our culinary team, and the Le Mans experience. Our service philosophy is simple: present without hovering, knowledgeable without lecturing, and attentive without interrupting. We believe great hospitality should feel polished but natural, personal but never forced.

Requirements

Willingness to work mornings and daytime. Nights are not required.
Naturally warm, friendly, and comfortable connecting with people.
Passionate about hospitality and creating memorable experiences.
Curious about food and excited to learn the details behind our menu.
Observant and able to anticipate what guests may need.
Confident communicating with guests and teammates.
Detail-oriented, organized, and professional.
Calm and composed in a fast-paced environment.
Team-oriented and willing to help wherever needed.
Open to coaching and motivated to continually improve.
Previous upscale restaurant, fine-dining, luxury hospitality, or high-level customer service experience is preferred.

Responsibilities

Welcome guests with warmth and genuine hospitality.
Guide guests through the menu with thoughtful recommendations based on their preferences.
Develop strong knowledge of our ingredients, preparation techniques, flavor profiles, allergens, and beverages.
Present dishes confidently and share the details that make our food special.
Anticipate guest needs and maintain tables throughout the entire dining experience.
Provide attentive beverage service, including specialty coffees, smoothies, and non-alcoholic beverages.
Follow established service standards, seat positions, and food-running procedures.
Communicate allergies and dietary needs accurately with our culinary team.
Recognize returning guests, celebrations, preferences, and opportunities to personalize the experience.
Build genuine relationships with our guests and help create memorable visits.
Work closely with the culinary, management, and front-of-house teams to provide seamless service.
Respond to guest concerns with care, urgency, and professionalism.
Maintain a clean, organized, and beautifully presented dining room.
Support the entire team and dining room throughout service.