Kinship Administrative Support

FAMILY SUPPORT SERVICES OF SUNCOAST LLC•New Port Richey, FL

4d•Onsite

About The Position

Provides administrative support to the Kinship licensing department, including data tracking, referrals, scanning/faxing. Coordinates meetings and calendars as needed. May assist with front end customer service contact, obtaining and providing support to families and other partners.

Requirements

High school diploma or GED required
Two or more years of experience in a clerical, data management or related field.
Valid drivers license.
Understand and commit to the FSS mission.
Correct spelling, punctuation, and grammar.
Type letters, memoranda, and other standard business forms in correct format.
Handle telephone calls in a courteous and effective manner.
Plan, organize and coordinate work assignments.
Communicate effectively verbally and in writing.
Establish and maintain effective working relationships with others.
Calculate figures, amounts, and percentages.
Solve problems and deal with a variety of variables with a minimum of direction.
Interpret a variety of instructions furnished in written or oral form.
Schedule and facilitate meetings and staffings.
Monitor, track, and report data.
Knowledge of standard business formats and styles for letters and business forms.
Knowledge of office procedures.
Knowledge of correct spelling, punctuation, grammar, basic arithmetic.
Knowledge of basic filing practices.
Knowledge of techniques for handling telephone calls in a courteous and efficient manner.
Customer service skills and experience.
Organization.
Critical thinking.
Microsoft Office programs.
Knowledge of safety practices.
Clear a Level II Background screening (Live Scan).
Clear a reference check.
Clear a local background check from the County in which you reside.
Clear a substance abuse screen.
Provide a copy of all degrees prior to your first day of employment.
Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States.

Nice To Haves

college degree preferred
Prior experience in social services preferred

Responsibilities

Provide friendly and caring customer contact when contacted with inquiry or service requests.
Capture and record all requests accurately and route requests to appropriate personnel within the licensing team.
Support other personnel in the process of licensing and relicensing of family foster homes and in completion of administrative duties.
Track due dates and other data elements, assist in completion of forms, and coordinate meetings/calendars as needed.
Assist with collection, tracking, distribution, and follow up on forms as requested.
Type general correspondence, responses to inquiries, reports, contracts/agreements, and memoranda.
Copy and distribute as needed.
Operates office machines to include telephone, word processor, computer and printer, facsimile machine, photocopier, calculator, etc. to assist team with scanning, filing, storing, and referral completion.