KidZone Team Leader

YMCA of Greater Toledo•Sylvania, OH

About The Position

The KidZone Team Leader at the Sylvania YMCA/JCC helps create a fun, welcoming, safe, and organized environment for children, families, and staff. Along with the daily responsibilities of a KidZone Attendant, the Team Leader provides leadership and support to the KidZone team and serves as a resource and communication point for staff, parents, and the Youth & Family Program Director. The role includes engaging children in games, crafts, and activities that promote learning, creativity, social development, and positive interactions.

Requirements

  • Strong communication and interpersonal skills, including the ability to communicate effectively with children, parents, and staff.
  • Leadership qualities and the ability to serve as a positive role model.
  • Strong organizational skills and attention to detail.
  • Ability to handle parent questions and concerns with patience, professionalism, and good judgment.
  • Dependable, proactive attitude and ability to recognize and address needs without always being asked.
  • Ability to work collaboratively while taking ownership of assigned responsibilities.
  • Commitment to creating a safe, clean, welcoming, and engaging environment for children and families.
  • Availability for either AM or PM/weekend shifts.

Nice To Haves

  • Previous experience working with children and/or in a leadership or team-support role.

Responsibilities

  • Serve as a resource for KidZone staff by answering questions, communicating daily needs, and providing guidance and support.
  • Promote teamwork, professionalism, consistency, and adherence to YMCA policies, procedures, and expectations.
  • Help maintain a clean, organized, safe, and welcoming KidZone environment.
  • Oversee the organization and upkeep of toys, equipment, supplies, and activity areas.
  • Assist with toy rotation, monitor inventory and supply needs, and ensure the room is set up for daily use.
  • Help establish and maintain organization and cleanliness expectations, identifying and addressing areas that need attention.
  • Serve as the first point of contact for routine parent questions, feedback, and concerns; respond professionally and communicate significant issues to the Youth & Family Program Director.
  • Communicate staff questions, concerns, scheduling needs, and important updates to the Youth & Family Program Director in a timely manner.
  • Identify areas for improvement, anticipate daily needs, and help maintain smooth and efficient operations.
  • Engage children through games, crafts, and activities that encourage learning, creativity, social development, and positive interactions.
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