Kids Zone Manager

Acac•Simpsonville, SC

2d•Onsite

About The Position

Responsible for the safe, orderly, successful, and superior operation of the acac Kids Zone. This role involves managing the team, ensuring high levels of customer service, and maintaining a safe and clean environment for children and members.

Requirements

High School diploma required
Prior professional childcare experience required
Must have genuine interest in working with and interacting with children
Superior customer service and communication skills
Proficient computer skills
Must be able to stand, move, walk, and bend for the duration of a shift
Ability to stretch, reach, pull, push and use repetitive arm, hand, and leg motion
Ability to lift and carry up to 50 lbs
Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays

Nice To Haves

college degree preferred
Prior experience with leading and supervising teams highly preferred

Responsibilities

Responsible for staffing the Kids Zone, including maintaining the team schedule, hiring new team members and training
Monitor team member productivity, provide constructive feedback and coaching
Create and foster a team culture which is centered on achieving goals with high level of customer service
Conduct periodic and annual team performance evaluations
Keep team and members informed of events and activities and encourage participation
Support and handle member issues; make decisions in consideration of the club’s policies and procedures
Create and support special events to promote department and club
Maintain regularly scheduled hours on department schedule
Ensure equipment and work areas are in safe, working, and clean condition
Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club