Kickback Host
About The Position
This position can cross-train to Breakfast Host and/or Bartender. The role involves making the complimentary 5:30 p.m. Kickback “happy hour” enjoyable for guests, ensuring exceptional and positive experiences for both team members and guests. The Kickback Host will oversee the 5:30 Kickback through food preparation and clean-up, maintain cleanliness and organization in the kitchen and lobby areas, and ensure food safety standards are met and supplies are stocked. A high standard of integrity, service, and hospitality is expected to promote the Drury culture. The role also includes answering guest questions with knowledge of the hotel, area, and events, and providing courteous, friendly guest service with a +1 Service attitude.
Requirements
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Nice To Haves
- Can cross-train to Breakfast Host and/or Bartender.
Responsibilities
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
- See to it that the kitchen and lobby area are clean and well organized.
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest’s questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Benefits
- Quarterly bonus potential
- Annual merit pay increases
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
- Optional medical, dental, vision, short term disability, and life insurance plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
