Kickback Host

Drury Hotels • Lincoln, NE

9d • Onsite

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. This role involves making the complimentary 5:30 p.m. Kickback “happy hour” enjoyable for guests, ensuring exceptional, positive experiences for diverse team members and guests, overseeing food preparation and clean-up, maintaining cleanliness and organization in the kitchen and lobby, meeting food safety standards, and ensuring supplies are stocked. The host will also present and maintain a high standard of integrity, service, and hospitality, answer guest questions, and provide courteous, friendly guest service.

Requirements

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English
• Friendly, energetic communicators with a can-do spirit and unique personality

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical
• Dental
• Vision
• Prescription
• Life
• Disability
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees