Kickback Host
About The Position
This role is responsible for preparing food, cleaning the dining area, and engaging with guests in a friendly manner during and after service. The position is scheduled for an average of 15-20 hours per week and requires availability to work weekends and major holidays. The Kickback Host will oversee the complimentary 5:30 p.m. Kickback “happy hour” for guests, ensuring exceptional and positive experiences. This includes food preparation, clean-up, maintaining a clean and organized kitchen and lobby area, and ensuring food safety standards are met and supplies are stocked. The role also involves presenting and maintaining a high standard of integrity, service, and hospitality to promote the Drury culture, and answering guest questions with knowledge of the hotel, area, and events. A +1 Service attitude is expected to ensure an exceptional guest experience.
Requirements
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
- Must be available to work weekends and major holidays
Responsibilities
- Cook food
- Clean dining area
- Engage with guest in a friendly manner during service and after
- Oversee the 5:30 p.m. Kickback for guests through food preparation and with clean-up
- See to it that the kitchen and lobby area are clean and well organized
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Answer guest’s questions using your knowledge of the hotel, area, and events
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Benefits
- Quarterly bonus opportunity of up to $3,200 annually
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical
- Dental
- Vision
- Prescription
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
