KickBack Host

Drury Hotels•Creve Coeur, MO

46d•Onsite

About The Position

This role is responsible for ensuring exceptional, positive experiences for diverse team members and guests during the complimentary 5:30 p.m. Kickback “happy hour.” The KickBack Host will oversee the Kickback event through food preparation and clean-up, ensuring the kitchen and lobby area are clean and well-organized. This position requires adherence to food safety standards, maintaining adequate supply levels, and upholding a high standard of integrity, service, and hospitality to promote the Drury culture. The role also involves answering guest questions with knowledge of the hotel, area, and events, and providing courteous, friendly guest service with a +1 Service attitude to ensure an exceptional guest experience.

Requirements

Knowledge of hotel accommodations, the community, and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
Ensure that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest’s questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.