Kickback Host

Drury Hotels•Colorado Springs, CO
•$18 - $28•Onsite

About The Position

Drury Hotels is looking for individuals who are looking for more than just a job, but a place where they belong. We value our team members and compensate them well. This role is responsible for ensuring an exceptional and positive experience for guests during the complimentary 5:30 p.m. Kickback "happy hour". The ideal candidate will have a can-do spirit, be a friendly and energetic communicator, and possess knowledge of hotel accommodations, the community, and hotel services. We are hiring immediately and offer a competitive compensation package with a comprehensive benefits offering.

Requirements

  • Knowledge of hotel accommodations, the community. and hotel services
  • Ability to conduct accurate inventory of food items and calculate order levels
  • Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
  • Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

  • Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
  • Ensure exceptional, positive experiences for our diverse team members and guests.
  • Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
  • See to it that the kitchen and lobby area are clean and well organized.
  • Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Answer guest’s questions using your knowledge of the hotel, area, and events.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually
  • Flexible scheduling
  • Paid time off
  • Hotel discounts
  • Free room nights
  • Mentorship
  • Cross-training
  • Development plans
  • Management training
  • Medical
  • Dental
  • Vision
  • Prescription
  • Life insurance
  • Disability insurance
  • Team Member Assistance Program
  • Company-matched 401(k)
  • Paid time off
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