Kickback Host

Drury Hotels•San Antonio, TX

50d•Onsite

About The Position

Join the Drury Team as a Kickback Host and make our complimentary 5:30 p.m. Kickback “happy hour” a highlight for our guests. You will ensure exceptional, positive experiences for our diverse team members and guests. This role involves overseeing the 5:30 Kickback through food preparation and clean-up, maintaining cleanliness in the kitchen and lobby, and ensuring food safety standards are met. You will also manage inventory and stocking levels, uphold the Drury culture through high standards of integrity and hospitality, answer guest questions, and provide courteous, friendly guest service with a +1 Service attitude.

Requirements

Knowledge of hotel accommodations, the community, and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English
Can-do spirit and unique personality
Friendly, energetic communicators

Responsibilities

Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
Ensure that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest’s questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.