About The Position

The Estée Lauder Companies Inc. is looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team needs to demonstrate in order to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end-of-day cash reconciliation, as well as having responsibility for opening and closing the store on a rota basis. This is a perfect role for an ambitious self-starter with previous retail experience looking for their first supervisory experience, and it is the first step towards a long-term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Nice To Haves

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
  • Lead by example, modeling behaviors for the sales team to provide inspirational, authentic, and personalized customer service.
  • Achieve all sales and customer service targets.
  • Carry out essential start and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Progressive career opportunities
  • Outstanding training and development
  • Competitive remuneration and benefits package
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