Keyholder

SNDL Inc. • Guelph, ON

5d • Onsite

About The Position

Value Buds is looking for a motivated and dependable Keyholder to join their team in Guelph. As a Keyholder, you will be the face of the brand, providing exceptional service and educating customers about cannabis products. This role is ideal for someone who enjoys leading by example, taking ownership during their shifts, and supporting both customers and teammates in a fast-paced setting.

Requirements

• Previous retail, customer service, or hospitality experience
• Strong communication skills and a customer-first attitude
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
• Minimum age requirement based on province (18/19+)
• Ability to stand for extended periods and lift up to 40 lbs
• Eligible to pass a Criminal Record Check

Responsibilities

• Create a welcoming experience for every customer
• Provide product recommendations and cannabis education
• Support daily operations including merchandising and store upkeep
• Operate the POS, handle payments, and issue receipts
• Restock shelves, receive deliveries, and complete basic inventory checks
• Ensure compliance with cannabis regulations, including ID verification

Benefits

• Career growth and internal promotion opportunities
• In-depth product training and ongoing learning
• Supportive, team-oriented environment
• Employee product discounts across our retail banners
• Competitive wages and flexible scheduling options
• Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support
• Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed