PT Keyholder, Sandro Century City, Los Angeles, CA

SMCP NORTH AMERICA (US, CANADA)•Los Angeles, CA

14h•Onsite

About The Position

SMCP is seeking a passionate and inspirational Key Holder to support the Store Manager and Assistant Store Manager in ensuring the smooth and efficient running of the store. This role involves building customer relationships, creating fitting room experiences, wardrobing and styling clients, and contributing to a welcoming and inclusive culture. Keyholder responsibilities include cash handling, opening/closing procedures, understanding store goals and KPIs, overseeing store safety, assisting with escalated customer issues, supporting new employees, performing operational tasks, and providing leadership in the absence of store management.

Requirements

1+ years of prior service experience.
Love for Customer Service
Friendly and outgoing
Solid Communication Skills
Fashion Savvy
Flexibility (as it relates to scheduling).
Interest in career advancement

Nice To Haves

Social Media Following

Responsibilities

Support Store Manager and Assistant Store Manager in the efficient running of the store.
Build relationships and conduct outreach to customers.
Create fitting room experiences.
Provide wardrobing and styling services to clients.
Contribute to a welcoming and inclusive customer/sales associate experience.
Perform essential start and end-of-day cash reconciliation.
Open and close the store.
Understand store goals and KPI results.
Oversee store safety.
Assist with escalated customer issues.
Provide support to new employees.
Perform operational tasks.
Provide leadership duties in the absence of the Store Manager or Assistant Store Manager.