Keyholder - The Cosmetics Company Store - Full time - Lee Premium Outlets - Lee MA
About The Position
The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves leading by example, using outstanding coaching and mentoring skills to model desired behaviors for the sales team, aiming to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. The Key Holder will also utilize their retail flair and cash handling experience for essential start and end-of-day cash reconciliation, and will be responsible for opening and closing the store on a rota basis. This is an ideal opportunity for an ambitious self-starter with previous retail experience looking for their first supervisory role and a step towards a fulfilling career with a leader in prestige beauty. The company offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package, valuing diversity of thought and people.
Requirements
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic, and personalized customer service.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Nice To Haves
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
Responsibilities
- Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
- Lead by example, using outstanding coaching and mentoring skills to model desired behaviors for the sales team.
- Provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.
- Carry out essential start and end-of-day cash reconciliation.
- Be responsible for opening and closing the store on a rota basis.
Benefits
- health insurance coverage (medical, dental, and vision insurance)
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- education-related programs
- paid holidays and vacation time
- Commission/Bonus Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
