Keyholder- The Cosmetics Company Store - Full Time - Charlotte Premium Outlets - Charlotte, NC
About The Position
The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves leading by example, using outstanding coaching and mentoring skills to model desired behaviors for the sales team. The Key Holder will provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets. Additionally, the role requires retail flair and cash handling experience for essential start and end-of-day cash reconciliation, as well as responsibility for opening and closing the store on a rota basis. This is an ideal opportunity for an ambitious self-starter with previous retail experience looking for their first supervisory role and a fulfilling career with a leader in prestige beauty. The company fosters a culture that values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Nice To Haves
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
Responsibilities
- Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
- Lead by example, modeling behaviors for the sales team.
- Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets.
- Carry out essential start and end of day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
- Annual discretionary bonus
- Possibility for overachievement based on performance and company results.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
