About The Position

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves using outstanding coaching and mentoring skills to lead by example, modeling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. The Key Holder will also utilize their flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, and will have responsibility for opening and closing the store on a rota basis. This is an ideal role for an ambitious self-starter with previous retail experience looking for their first supervisory experience and a step towards a fulfilling career with a leader in prestige beauty. The company offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package, valuing diversity of thought and people.

Requirements

  • Proven retail experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Nice To Haves

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
  • Lead by example, modeling behaviors that the sales team needs to demonstrate.
  • Provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
  • Carry out essential start and end of day cash reconciliation.
  • Opening and closing the store on a rota basis.

Benefits

  • health insurance coverage (medical, dental, and vision insurance)
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education-related programs
  • paid holidays and vacation time
  • annual discretionary bonus
  • competitive bonus program with the possibility for overachievement
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