Full-Time Keyholder - BOSS Outlet, Wrentham

HUGO BOSS Retail, Inc.•Wrentham, MA

3d•$17 - $18•Onsite

About The Position

HUGO BOSS is seeking a Full-Time Keyholder for their Outlet store in Wrentham. As a brand ambassador, you will be responsible for creating exceptional customer experiences, showcasing the brand through merchandise presentations, and executing operational strategies to achieve positive operating profits. You will be a key part of a team that works with passion, ambition, and expertise to bring collections from the runway to customers.

Requirements

BS College Degree preferred or equivalent experience
1 - 2 years of Specialty Retail Management experience
Excellent organizational, analytical, and leadership skills
Demonstrated strong customer service and communication
Independent, self-motivated, detail-oriented, entrepreneurial
Strong business acumen and interpersonal skills
Professional Dress attire (Uniform will be provided soon)
Maintain high standards in personal grooming.

Responsibilities

Sales goal achievement.
Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
Demonstrate knowledge of how and when to close a sale.
Demonstrate a positive attitude toward customers and coworkers.
Understand floor presence: Greeting, friendly posture, poise, image projection.
Know and understand basic communication skills.
Actively maintain a client book profile book.
Be aware of annual, monthly, and daily sales goals.
Demonstrate a general knowledge of alteration procedures.
Create a lasting, positive impression on customers.
Maintain professional standards with customers, peers, and management.
Follow through in all areas of commitments made to customers.
Maintain up-to-date knowledge of customer service standards.
Provide an “over and above” level of customer service.
Be proactive in idea generation of how to better serve customers.
Inform customers of up-coming events.
Understand and communicate return/exchange policies.
Assist with re-merchandising as needed.
Back stock maintenance.
Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
Participate in product knowledge seminars.
Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer.