Keyholder (Future Opportunities)

Hillcrest Transitional Housing•Overland Park, KS

2d•Hybrid

About The Position

Join our retail talent pipeline! We are proactively building a pool of qualified candidates for upcoming openings. While we may not have an immediate vacancy, this is a great opportunity to be considered early as positions become available across our locations. The Hillcrest Transitional Housing team is committed to moving individuals, youth and families from homelessness to self-sufficiency. Our employees are committed to service and embodying the organization's mission and values in all activities. All resources are leveraged in a manner that is strategic and cost effective to achieve our mission and goals. The Keyholder must be a community advocate for our organization, our residents, and those in need of our services. As the Keyholder, the position serves to assist in the facilitation of day-to-day operations of Hillcrest Thrift store. This position provides leadership through the facilitation of keyholder and cashier support, and customer service.

Requirements

A high school diploma or equivalent.
Ability to process information and merchandise through computer system and POS register system.
Ability to communicate with employees, customers, and donors.
Ability to read, count, and write to accurately complete all documentation.
Ability to operate and use all equipment necessary to run the store.
Ability to work varied hours/days and be reliable.
Knowledge of industry, human resources laws and regulations, and employee relations skills.
Ability to complete work in a timely, accurate, confidential and thorough manner and to be conscientious about assignments.
Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Company.
Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships.
Strong attention to detail and experience balancing ongoing projects with one-time requests.
Comfortable in networking and public speaking.
Familiarity with POS, Windows, Office, Google Drive, Gmail, Facebook, Instagram, Twitter
Ability to travel to Hillcrest sites throughout the Kansas City metro area.
Consent to pre-employment criminal background check and drug screen.

Nice To Haves

Experience working with volunteers.
Ability to be on their feet for long periods of time.
Enjoy working with the public.

Responsibilities

The Key Holder is responsible for closing (and opening as needed) the Thrift Store, Monday through Saturday, as set forth by our retail operations guidelines.
Serve as a representative of Hillcrest at community events.
Closing and opening the store, as needed.
Adhere to Hillcrest employee handbook and retail policies and engage customers, volunteers, staff, and donors with values that reflect our organization.
Responsible for accurate and timely register reconciliation and money handling.
Manage the stores security system, enabling it and disabling it when necessary.
Attending to customer requests or inquiries in the store.
Operating point of sale system.
Sorting, hanging, and pricing clothing.
Putting away wares and clothing as needed.
Making sure that the store is always clean and properly organized.
Filling in for the store manager when required.
Follow closing checklist.
Follow company policies and procedures.