Keyholder

Alumni Hall Stores, LLC • Charleston, WV

7h • Onsite

About The Position

The Keyholder is responsible for assisting the Store Manager and Assistant Store Manager in the day-to-day operations of the store. This role involves opening and closing the store, handling deposits, leading and delegating tasks to store associates, and ensuring the store meets sales and customer service goals. The Keyholder also plays a role in staff training, merchandise replenishment, maintaining store appearance, and protecting company assets. Additionally, they may be responsible for processing e-commerce orders.

Requirements

• Must be 18 years or older
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Nice To Haves

• Previous retail experience is preferred

Responsibilities

• Ability to open and close the store and handle deposits
• Ability to lead, delegate, and follow-up on store associates
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals
• Assist in the training of the staff on company policies and procedures
• Assist in daily merchandise replenishments
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees