Keyholder Supervisor - Springfield Betchle

Goodwill Easterseals Miami Valley•Springfield, OH

2d•Onsite

About The Position

Supervise store operations such as loading and unloading of trailers, processing of textiles, wares processing, quality control, rotation, sales and operations. This role involves assisting the store manager with managing budgeted sales and expenses, operating the cash register accurately, performing banking procedures, training and supervising store employees, displaying excellent customer service, and ensuring the store is maintained according to company policies. The Keyholder Supervisor also performs stocking, display, and inventory duties, and may be responsible for merchandise ordering. A flexible schedule is required to meet store needs. The role also emphasizes embracing an empowerment and continuous improvement culture, offering suggestions for positive impact, and assisting the store manager with equal opportunity employment efforts and preventing harassment. The position requires the employee to provide their own transportation and insurance, and to be able to regularly lift and/or move up to 50 pounds. Compliance with all Agency policies, procedures, and safety standards, including those set by CARF, Department of Labor, and other regulatory bodies, is essential. Other duties as assigned are also part of the role.

Requirements

Minimum of high school diploma or general education degree (GED).
Knowledge and experience in cash register procedures, stock control, banking procedures, merchandising and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Demonstrate the ability to effectively perform the duties of opening and closing the store as needed.
Demonstrate a willingness and ability to work as a team member.
Demonstrate the ability to work independently.
Demonstrate organizational skills.
Must maintain the ability to pass a criminal background check and random drug screens.

Nice To Haves

Ability to regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Supervise store operations including loading/unloading trailers, processing textiles and wares, quality control, rotation, sales, and operations.
Assist store manager with managing budgeted sales and expense to revenue (E/R).
Operate cash register accurately and efficiently, handling cash, checks, change, receipts, returns, voids, discounts, and credit cards.
Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips.
Train and supervise store employees in retail procedures.
Display and model excellent customer service.
Ensure store is maintained in accordance with company policies on housekeeping, safety, and security.
Perform stocking, display, and inventory duties.
Perform merchandise ordering as assigned, including processing requests to transportation.
Work a flexible schedule to comply with the needs of the store.
Follow the dress code and set a professional example for employees.
Embrace the empowerment and continuous improvement culture.
Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and business growth.
Assist store manager with the responsibility of equal opportunity employment efforts and results, and take action to prevent harassment of employees.
Provide own transportation and adequate liability insurance.
Comply with all Agency policies, procedures, and safety standards and ensure safety training throughout areas supervised and maintain same to meet CARF, Department of Labor and other regulatory standards.
Perform other duties as assigned.
Direct supervision of employees and volunteers in absence of Store Manager or Assistant Manager.
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; opening and closing of store; daily manager on duty tasks in the absence of the store manager or assistant manager.