Keyholder - Outlet (41741)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC•Orlando, FL

3d•Onsite

About The Position

The Keyholder - Outlet is primarily responsible for ensuring world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The role aims to ensure the efficient and cost-effective operation of GICF retail stores by securing corporate assets, managing customer relations, selling donated goods, and accurately operating cash registers. This is done to maximize profitability and increase training opportunities.

Requirements

High School education or equivalent is required.
A minimum of two (2) years of retail experience.
One (1) year of supervisory experience.
Basic computer skills required.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Beginner knowledge of MS Word, Excel, and Outlook.
Must be willing and able to work evenings and weekends.
Must have a reliable means of transportation.

Nice To Haves

Experience in business setting preferred.
G.E.D. or high school diploma preferred.
Prefer working experience with people who have disabilities.
Previous Goodwill experience.

Responsibilities

Ensures 100% world-class customer service.
Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, and assigning duties as applicable.
Ensures loss prevention and risk management policies and procedures.
Ensures a neat, clean, organized, and safe facility.
Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
Keeps abreast of merchandise knowledge, industry trends, and competitive pricing.
Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner.
Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports, and daily deposits in accordance with Goodwill's policies and procedures as required.
Performs assigned duties within the framework of our Guiding Principles and Core Values.
May be asked to participate in activities outside of Goodwill.
Attends in-service and related training as assigned.
Performs other duties as assigned.