Key Private Bank Real Estate Trust Officer

KeyBank•Albany, NY

14d•Hybrid

About The Position

The Key Private Bank Trust Officer delivers expert trust administration and fiduciary counsel to high-net-worth clients and their beneficiaries. As part of the relationship management team, the officer provides strategic insights and solutions to help clients protect, grow, and transition their wealth. The role manages complex trust and agency accounts, ensures compliance with fiduciary standards, and supports client retention and revenue growth through proactive relationship management and business development. The position requires advanced knowledge of fiduciary, investment, tax, and estate-planning matters, along with the ability to design and implement sophisticated fiduciary strategies. The officer advises internal partners, administers accounts in accordance with legal documents and internal policies, interprets legal instruments, and identifies and resolves trust and estate tax issues using sound fiduciary judgment. The role also collaborates with relationship managers and investment specialists, provides client guidance, mitigates risk, supports business objectives, and represents the bank in professional and community settings. The position is hybrid, with an in-office presence prioritized and flexible options when work can be performed effectively in a mobile environment. It is based at 66 South Pearl Street, Albany, New York. The role involves general office work, including prolonged sitting, frequent computer use, communication with clients and teammates, and occasional lifting, pushing, or pulling of bags weighing up to 10 pounds. Occasional operation of a motor vehicle with a valid driver’s license is required. The base salary range is $71,000–$125,000 annually, with eligibility for incentive compensation. The job posting expires December 27, 2026.

Requirements

A minimum of 5 years of experience in personal trust administration or a related fiduciary role.
Progress toward or completion of Cannon Trust Schools I, II, and III or equivalent industry training.
Bachelor’s degree in Business, Finance, or Accounting, or equivalent experience.
Ability to uphold legal and ethical responsibilities in managing client assets in accordance with fiduciary standards and regulatory requirements.
Expertise in structuring wills, trusts, and other legal instruments to help clients manage and transfer wealth.
Ability to manage trust and agency account operations, interpret legal documents, distribute assets, and maintain accurate records.
Knowledge of tax regulations and ability to identify and mitigate fiduciary risks.
Knowledge of financial markets and investment vehicles to support client goals and prudent trust-asset management.
Ability to interpret financial data and reports and provide informed decisions and strategic advice.
Ability to build and maintain long-term client relationships and provide personalized financial and estate-planning guidance.
Effective verbal and written communication skills with clients, colleagues, and external partners.
Ability to stay informed about laws, regulations, and industry standards affecting trust and estate administration.
Ability to identify opportunities to expand client relationships and generate business through strategic outreach and consultative selling.
Ability to oversee client portfolios, coordinate service delivery, and work with internal teams to address client needs.
Ability to use specialized software to manage trust accounts, track transactions, and generate reports.
Ability to improve operational workflows and reduce legal, financial, or reputational risk.
Ability to occasionally operate a motor vehicle and a valid driver’s license.
Ability to comply with Key’s Values and Code of Conduct.

Nice To Haves

Experience working with high-net-worth clients and complex estate-planning strategies.
Certified Trust and Fiduciary Advisor (CTFA).
Bachelor’s degree in Business, Finance, or Accounting (preferred; equivalent experience is also accepted).

Responsibilities

Maintain advanced knowledge of fiduciary, investment, tax, and estate-planning issues.
Design and implement sophisticated fiduciary strategies for clients with complex financial needs.
Advise internal partners on fiduciary matters and ensure the bank’s fiduciary responsibilities are fulfilled.
Administer complex fiduciary and agency accounts in accordance with legal documents and internal policies.
Interpret legal instruments to determine the bank’s responsibilities.
Identify and resolve trust and estate tax-related issues using sound fiduciary judgment.
Collaborate with Relationship Managers and Investment Specialists to retain and expand client relationships.
Review estate-planning documents and provide strategic recommendations.
Anticipate client needs and provide proactive financial guidance aligned with evolving goals.
Ensure compliance with internal policies, regulatory standards, and legal requirements.
Mitigate risk across assigned accounts and maintain accountability for delegated tasks.
Meet or exceed individual and team sales goals.
Identify opportunities to deepen client relationships and generate new revenue.
Participate in client meetings and presentations as a fiduciary subject matter expert.
Represent the bank in professional associations to build credibility and expand referral networks.
Build and maintain strong relationships with clients, attorneys, accountants, and other key influencers.
Promote a collaborative, professional team environment and support business objectives.
Participate in community engagement initiatives to enhance the bank’s reputation.
Perform other duties as assigned; duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of Key’s clients and Key.