Key Lead - Imperial Valley Mall, Hollister

A&F Stores • El Centro, CA

21h • Onsite

About The Position

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor. This role provides guidance and coaching to Brand Representatives and Stock Associates, ensuring store operations run effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

Requirements

• High School Diploma/ G.E.D. preferred, or equivalent
• 1 year of retail experience is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Nice To Haves

• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED