Key Hourly / Shift Lead

Green District Salads•Louisville, KY

1d•Onsite

About The Position

Green District is a fast-casual salad restaurant founded in Louisville, KY. We are looking for a leader that will help build an exciting and fun culture in our store. At Green District, we want to foster an inclusive & positive atmosphere for our employees and customers. This position offers a flexible schedule, development opportunities, and a great company culture. As a part of the GD Team, this person will learn the daily business operations and have the opportunity to be a part of the growth and expansion of GD into 5 new markets in the next year! Summary Assist in managing the daily business operations of the store by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned.

Requirements

High School Diploma or GED equivalent.
2 or more years of customer service experience, preferably in the restaurant or hospitality industry
Previous leadership or training experience preferred
Positive attitude
Ability to function well in a high-paced environment
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Proficiency with Microsoft Office
Working knowledge of electronic tablets.
Fast and accurate data entry skills.

Nice To Haves

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Team Leadership - Fosters team cooperation; trains and develops employees, ensuring progress toward goals; acknowledges team accomplishments.