Full Time Key Holder - BOSS Outlet, Tulsa

HUGO BOSS Retail, Inc.•Jenks, OK

8h•Onsite

About The Position

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations, and executing operational strategies resulting in positive operating profits.

Requirements

Bachelor’s degree preferred or equivalent experience
1 - 2 years of Specialty Retail Management experience
Excellent organizational, analytical, and leadership skills
Demonstrated strong customer service and communication
Independent, self-motivated, detail-oriented, entrepreneurial
Strong business acumen and interpersonal skills
Excellent knowledge of HUGO BOSS products

Responsibilities

Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling
Sales goal achievement
Demonstrate knowledge of how and when to close a sale
Demonstrate a positive attitude toward customers and coworkers
Understand floor presence: Greeting, friendly posture, poise, image projection
Know and understand basic communication skills
Be aware of annual, monthly, and daily sales goals
Demonstrate a general knowledge of alteration procedures
Create a lasting, positive impression on customers
Maintain professional standards with customers, peers, and management
Follow through in all areas of commitments made to customers
Maintain up-to-date knowledge of customer service standards
Provide an “over and above” level of customer service
Be proactive in idea generation of how to better serve customers
Inform customers of up-coming events
Understand and communicate return/exchange policies
Assist with re-merchandising as needed
Back stock maintenance
Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel, and customers
Professional Dress attire (Uniform will be provided soon)
Maintain high standards in personal grooming
Participate in product knowledge seminars
Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer
Educate and inform the customer about various products and lifestyles of HUGO BOSS
Opening Store Operations