Key Holder, Part Time, Levi's® Retail, SoHo, New York, NY

Levi Strauss • New York, NY

4d • Onsite

About The Position

Keyholders are consumer-centric, open-minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Lead Stylists w/ keys (key holders) support store leadership in managing the day-to-day operations of the store by supporting key leadership activities defined below. Key holders may dedicate up to 30% of their time to leadership tasks, which can involve activities from overseeing store opening and closing procedures to delegating tasks and ensuring a positive consumer experience within the store. Embrace Levi Strauss & Company's history and heritage and demonstrate excellent product knowledge, suggesting looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach. Promote Levi's® omni-channel experience by engaging consumers with Red Tab Loyalty program Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues. Advocates and can assist store management in the training and coaching of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals. Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy. Consistently meet or exceed established store and individual sales and performance goals daily Adopt and advocate for the new technologies being rolled-out in store. Understands how tech enables consumer experience, improves operations, and boosts store and company performance Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

Requirements

• Fashion savvy and interested in current trends.
• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
• Ability to perform all essential job functions and able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Must have reliable transportation.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.
• Supporting store leadership in managing the day-to-day operations of the store.
• Overseeing store opening and closing procedures.
• Delegating tasks and ensuring a positive consumer experience within the store.
• Demonstrating excellent product knowledge, suggesting looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
• Promoting Levi's® omni-channel experience by engaging consumers with Red Tab Loyalty program.
• Resolving consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partnering with store management on elevated consumer issues.
• Assisting store management in the training and coaching of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Efficiently handling all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Performing store procedures in compliance with store policy.
• Consistently meeting or exceeding established store and individual sales and performance goals daily.
• Adopting and advocating for the new technologies being rolled-out in store.
• Complying with all Levi's® Stores policy, procedure, and programs.
• Following directives of store management.

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Immediate medical, dental, and vision coverage.
• Free Medical Premiums w/Live.
• Paid volunteer hours & charity donation matching up to $2000/year.
• 50% employee discount.
• 125% match on your 401k, up to 6%!
• Paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED