Key Holder
Lammle's Western Wear Ltd•Calgary, AB
•Onsite
About The Position
When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goal, personal productivity, and strive to deliver excellent customer service. You proactively lead and develop the team around you. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers and staff receives the “Lammle’s Experience”.
Requirements
- Retail Management experience a must
Nice To Haves
- Western knowledge preferred
- Tack Experience and knowledge an asset
Responsibilities
- Making the company mission statement our driving force
- Support all aspects of the day-to-day operations of the store in a manner consistent with Lammle’s culture, Performance Standards and Beliefs, while providing the Lammle’s Experience.
- Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre
- Training and development of store staff.
- Create and maintain a positive team environment whose players are passionate about our Performance Culture
- Supporting the implementation of company policies and procedures
- All training standards, company programs as per direction.
- A strong focus on customer service and consistently maintaining customer service levels
- Contribution to supporting inventory control, minimize Shortage & Adjustments, maintain accurate store inventory
- Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly
- Identify when that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordingly
- Lead on merchandise display and presentation consistent with Lammle’s image
- Merchandise the store based on promotions or season and store profile as directed
- Communicate and support company promotions
- Complete markdowns and transfers accurately and in a timely manner
- Use windows and store fronts effectively
- Product knowledge training and coaching to all outfitters
- Promoting and enhancing our company image
- Support in allover strategy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
