Go! Seasonal Key Holder

Go! Retail Group•Santa Rosa, CA

5d•Onsite

About The Position

The Seasonal Key Holder is a part-time retail role responsible for opening and closing the store, managing the cash register, assisting customers, supporting sales, and keeping the store organized. The position works in a retail sales environment and may involve up to 20 hours per week, including weekends and evenings as needed. The role provides customer service, operates the point-of-sale system, supports store presentation and merchandising, receives shipments, and completes opening or closing procedures. Physical duties may include standing and walking for extended periods, reaching, handling merchandise, and occasionally lifting or carrying up to 50 pounds.

Requirements

One year of retail experience or experience related to the field.
Enthusiasm about being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility; openness to feedback.
Ability to create an exciting shopping experience by staying connected with customer needs.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Basic computer skills, including point-of-sale systems and Microsoft Office.
Ability to perform basic math functions.
Flexible and able to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Greet every customer upon entry.
Execute the Five Steps to a Sale at every opportunity.
Offer current promotions and special offers.
Operate the point-of-sale system accurately.
Provide customer service using calendars.com, email marketing, and in-store special orders.
Maintain a store environment that meets visual merchandising standards and engages customers.
Receive and place new shipments.
Reset features and promotions as directed.
Complete regular housekeeping tasks.
Open and/or close the store as scheduled.
Prepare the cash bank at opening.
Prepare and make nightly cash deposits at closing.
Complete the opening or closing checklist for every shift.