Full Time Key Holder - BOSS Store, Torrance, CA

HUGO BOSS Retail, Inc.•Torrance, CA

31d•Onsite

About The Position

HUGO BOSS is a leading fashion and lifestyle company in the premium segment. We are looking for a Full Time Key Holder for the BOSS Store in Torrance, CA. As a brand ambassador, you will be part of a team that works with passion, ambition, and expertise to create excellent customer experiences. You will help bring our collections from the runway to the customers and explore career opportunities within HUGO BOSS. Your role will be to convey a positive impression of HUGO BOSS by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations, and executing operational strategies that result in positive operating profits. All candidates should be aware that HUGO BOSS requires all employees to be fully COVID vaccinated (including a booster shot) by their start date. Reasonable accommodations will be provided for medical or religious reasons where it is not an undue hardship to the Company, as well as additional accommodations consistent with NY state vaccination law.

Requirements

BS College Degree preferred or equivalent experience
1 - 2 years of Specialty Retail Management experience
Excellent organizational, analytical, and leadership skills
Demonstrated strong customer service and communication
Independent, self-motivated, detail-oriented, entrepreneurial
Strong business acumen and interpersonal skills
Professional Dress attire (Uniform will be provided soon)

Responsibilities

Sales goal achievement.
Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
Demonstrate knowledge of how and when to close a sale.
Demonstrate a positive attitude toward customers and coworkers.
Understand floor presence: Greeting, friendly posture, poise, image projection.
Know and understand basic communication skills.
Actively maintain a client book profile book.
Be aware of annual, monthly, and daily sales goals.
Demonstrate a general knowledge of alteration procedures.
Create a lasting, positive impression on customers.
Maintain professional standards with customers, peers, and management.
Follow through in all areas of commitments made to customers.
Maintain up-to-date knowledge of customer service standards.
Provide an “over and above” level of customer service.
Be proactive in idea generation of how to better serve customers.
Inform customers of up-coming events.
Understand and communicate return/exchange policies.
Assist with re-merchandising as needed.
Back stock maintenance.
Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
Maintain high standards in personal grooming.
Participate in product knowledge seminars.
Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer.
Educate and inform the customer about various products and lifestyles of Hugo Boss.
Opening Store Operations.