Key Holder Part-Time

Clare V.Santa Monica, CA
Onsite

About The Position

The Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities.

Requirements

  • High School diploma or equivalent combination of education and sufficient work experience
  • 1+ years retail experience
  • Strong verbal and written skills
  • Ability to communicate effectively
  • Strong eye for fashion
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Basic computer skills
  • Lift /carry/move 40 lbs. minimum including fixtures and product
  • Ability to work a flexible schedule including holidays and weekends
  • Ability to open and close a store
  • Able to travel to other stores within the market/region

Responsibilities

  • Serving customers and accurately recording all sales
  • Assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized
  • Floor supervision
  • Opening and closing shop responsibilities
  • Clientele and understand the customers' needs
  • Driving business by reacting to customers' needs and wants
  • Acting in the best interest of the customer
  • Suggestively selling
  • Thinking creatively in business and seeking sales opportunities
  • Effectively communicating with store manager
  • Providing constructive feedback to the shop management
  • Responding well to feedback from management and following directives
  • Identifying a problem and properly reporting it
  • Arriving on time and being floor ready
  • Participating in store meetings and management meetings
  • Assisting in tagging new merchandise
  • Restocking what has been sold
  • Professional phone presence when calling clients
  • Maintaining a visually enticing store that is neat, clean, and organized
  • Responding promptly to emails from management while working
  • Taking assigned lessons and quizzes
  • Receiving and processing transfer orders and RTV’s
  • Opening and closing a store
  • Understanding of surrounding retail competition
  • Abiding by Clare V. policies and procedures
  • Prioritizing workload to maximize efficiency and minimize the impact on customer experience
  • Seeking creative solutions to challenges
  • Maintaining a healthy work environment

Benefits

  • Paid sick time
  • 401(k) with company match
  • Quarterly Gratis for product purchases
  • Employee discounts
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