Part-Time Key Holder - Twelve Oaks Mall - Novi, MI
About The Position
The Estée Lauder Companies Inc. is looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves using outstanding coaching and mentoring skills to lead by example, modeling the behaviors needed for the sales team to provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets. The Key Holder will also utilize their flair for retail and cash handling experience to perform essential start and end-of-day cash reconciliations and will be responsible for opening and closing the store on a rota basis. This is an ideal role for an ambitious self-starter with previous retail experience seeking their first supervisory experience and a step towards a fulfilling career in prestige beauty. The company values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail experience, preferably within cosmetics.
- The ability to provide inspirational, authentic, and personalized customer service.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Nice To Haves
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
Responsibilities
- Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
- Use outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team need to demonstrate.
- Provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.
- Carry out essential start and end of day cash reconciliation.
- Be responsible for opening and closing the store on a rota basis.
Benefits
- health insurance coverage (medical, dental, and vision insurance)
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- paid leave programs
- education-related programs
- paid holidays and vacation time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
