Filson Retail Key Holder - Ballard - PT

Filson•Seattle, WA

3d•$25 - $27•Onsite

About The Position

Filson is seeking a Key Holder to join their team. In this role, you will be responsible for motivating, inspiring, and developing sales associates to provide a best-in-class customer experience. You will also be responsible for executing operational standards, visual merchandising, and marketing events. This position is part-time and hourly, with compensation negotiable based on experience and qualifications, starting at $24.75 - $27.25 per hour. The role offers bonus eligibility and paid time off for full-time status team members. Benefits include medical, dental, vision, 401k with company match, employee assistance program, pet insurance, and merchandise discounts.

Requirements

Exceptional selling skills, customer service, and clientele
Minimum of one year in a leadership role
Experience using data to make informed decisions
People development and growth experience
Friendly and outgoing; service mentality
Strong written and verbal communication skills
PC based computer skills; with Word and Excel
Ability to work weekends, holidays, and evenings.
Must have high school diploma or equivalent.
Must be 18+ yrs. old
Able to lift and carry 30 pounds, as needed
Able to reach overhead, as needed
Able to pull clothing and luggage from shelves
Able to bend, kneel, or stoop
Must be able to stand for long periods of time

Responsibilities

Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge.
Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees.
Supports the Store manager with coaching, developing and conflict resolution within the entire team.
Observes and provides feedback to support members of staff in a culture of 360-degree communication.
Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly.
Supports marketing events and stories through in store promotion, clientele emails, and community outreach.
Prepares reports by collecting, analyzing, and summarizing information.
Ensures availability of merchandise and services by maintaining inventories.
Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency.
Protects employees and customers by providing a safe and clean store environment.
Manage customer service and selling to drive a performance culture.
Supports store operations by enforcing company programs, initiatives, policies and procedures.
Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.
Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within.
Other duties as assigned.