Part Time Key Holder

Southern TideJacksonville, FL
Onsite

About The Position

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise. Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers. Provide suggestions to management for merchandising which may improve sales. Build a personal client book. Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system effectively to perform the following tasks: routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store. Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons) Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management Operate the store consistently with the prescribed company policies and procedures for the store. Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. Safeguard the assets of the store. Maintain the integrity of the inventory. Prevent inventory shrink to the extent reasonable and appropriate. Assist in performing cycle counts, and a year-end comprehensive physical inventory. Open/close registers and store in the absence of the manager or assistant manager.

Requirements

  • High School diploma or GED
  • 2+ years of retail experience
  • Advanced computer skills, Excel and Word
  • Bending/stooping/kneeling required
  • Able to lift up to 50 lbs.
  • Ability to work varied hours and days including nights, weekends and holidays as needed

Nice To Haves

  • Strong attention to detail
  • Proficient communication skills (oral and written)
  • Appreciate teamwork and interacting with others
  • Able to multitask and keep everything organized
  • Taking initiative when needed
  • Enjoy working in a fast-paced environment with minimal supervision or direction
  • Comfortable being flexible when needing to problem solve

Responsibilities

  • Assist with daily operations of the retail store, including sales and customer service.
  • Safeguard store assets and maintain inventory integrity.
  • Present and sell merchandise consistent with the brand, providing suggestions to customers.
  • Build a personal client book.
  • Operate the point-of-sale (POS) software system for transactions, inventory receiving, transfers, and opening/closing procedures.
  • Share product knowledge with customers and provide recommendations.
  • Participate in store meetings and work towards exceeding sales and service goals.
  • Operate the store according to company policies and procedures.
  • Provide ideas for business improvement, including merchandising, staffing, and promotions.
  • Prevent inventory shrink.
  • Assist with inventory counts (cycle counts and year-end physical inventory).
  • Open and close registers and the store in the absence of management.

Benefits

  • Generous vacation policy
  • Health and wellness coverage
  • 401k with company match
  • Discounted stock purchasing
  • Options for education reimbursement
  • Amazing product discounts
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