Key Holder Part Time

Clare V.•Chicago, IL

2d•$20 - $23•Onsite

About The Position

The Key Holder plays a critical role in delivering exceptional customer service and supporting daily store operations. This position is responsible for driving sales, maintaining visual standards, assisting with merchandising, and supporting opening and closing procedures. The ideal candidate is customer focused, organized, and confident leading the sales floor.

Requirements

High School diploma or equivalent combination of education and experience
1+ years of retail experience preferred
Strong verbal and written communication skills
Ability to build rapport and communicate effectively with customers and team members
Strong eye for fashion and visual presentation
Proven ability to use selling techniques to achieve sales and repeat business
Basic computer proficiency
Ability to work a flexible schedule, including weekends, holidays, and varying shifts
Ability to open and close the store independently
Willingness and ability to travel to other stores within the region as needed
Standing and walking for extended periods during scheduled shifts
Frequent bending, reaching, stooping, and kneeling
Climbing ladders or step stools to access merchandise and displays
Lifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 40lbs. including overhead lifting
Repetitive use of hands and arms for handling products, operating POS systems, and visual merchandising

Responsibilities

Build genuine relationships with customers and understand their needs
Drive business by responding thoughtfully to customer wants and preferences
Act in the best interest of the customer at all times
Maintain strong product knowledge and confidently engage in suggestive selling
Support daily floor supervision and assist in opening and closing the store
Maintain a visually enticing store that is neat, clean, and well organized
Assist with merchandising tasks including stocking, tagging, and restocking merchandise
Receive and process transfer orders and RTVs
Communicate effectively with the Store Manager and provide constructive feedback
Respond to feedback and follow management direction
Identify and report issues or concerns promptly
Maintain a Professional phone presence when calling clients
Participate in store and management meetings
Complete assigned training lessons and quizzes
Respond promptly to management emails while on shift
Understand the surrounding retail landscape and competition
Prioritize workload to maximize efficiency while protecting the customer experience
Uphold Clare V. policies, procedures, and values
Contribute to a healthy, respectful, and collaborative work environment