part - time Key Holder, Cary, NC

Southern Tide•Cary, NC

13d•Onsite

About The Position

Southern Tide, LLC is seeking a part-time Keyholder for their retail store located in the Fenton shopping district in Cary, NC. The Keyholder will assist with daily store operations, including sales, customer service, and safeguarding store assets. This role requires understanding the Southern Tide brand, lifestyle, customer, and merchandise. The Keyholder will present and sell merchandise consistent with the brand, interact with customers, and provide merchandise suggestions. They will also build a personal client book, learn and troubleshoot the point-of-sale (POS) software system, and perform routine register transactions, inventory receiving, and transfers. Additionally, the Keyholder will learn and share product knowledge, provide prompt recommendations and professional service, participate in store meetings, and work towards exceeding sales and service goals. They will operate the store according to company policies and procedures and provide ideas for business improvement. Safeguarding store assets and maintaining inventory integrity to prevent shrink are key responsibilities. The Keyholder will also assist with inventory counts and open/close the store and registers in the absence of management.

Requirements

High School diploma or GED
2+ years of retail experience
Advanced computer skills, Excel and Word
Bending/stooping/kneeling required
Able to lift up to 50 lbs.
Ability to work varied hours and days including nights, weekends and holidays as needed

Nice To Haves

Strong attention to detail with proficient communication skills (oral and written)
Appreciate teamwork and interacting with others
Able to multitask and keep everything organized; taking initiative when needed
Enjoy working in a fast-paced environment with minimal supervision or direction
Comfortable being flexible when needing to problem solve

Responsibilities

Assist with the daily operations of the Southern Tide retail store.
Engage in sales and serve customers.
Safeguard the assets of the store.
Understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise.
Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
Provide suggestions to management for merchandising which may improve sales.
Build a personal client book.
Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
Use the system effectively to perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience.
Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management.
Operate the store consistently with the prescribed company policies and procedures for the store.
Provide ideas to grow and improve the business.
Safeguard the assets of the store.
Maintain the integrity of the inventory.
Prevent inventory shrink to the extent reasonable and appropriate.
Assist in performing cycle counts, and a year-end comprehensive physical inventory.
Open/close registers and store in the absence of the manager or assistant manager.