Full Time Key Holder

Dandelion Jewelry•Ardmore, PA

1d•$15•Onsite

About The Position

Dandelion is a curated boutique connecting independent artists with customers who love thoughtful design. Our team is eclectic, curious, and service-obsessed-we believe great client relationships are as important as great jewelry. The Role We're seeking an outgoing, hands-on Full-time Key Holder to join the Ardmore team. You'll set the tone on the sales floor, provide exceptional client service, drive sales through smart merchandising, and keep operations humming, from opening/closing to marketing.

Requirements

1 year of retail management (specialty/boutique or jewelry a plus).
Exceptional interpersonal and problem-solving skills; calm under pressure.
History of meeting/exceeding goals; creatively activating the floor to drive results.
Strong visual sense and the discipline to maintain standards.
Organized, detail-oriented, and dependable with excellent follow-through.
Flexible schedule including evenings, holidays, and peak seasons; must be available a minimum of 3 Saturdays per month and 1 Sunday per month.
Stand/walk for extended periods; lift up to 25 lbs; bend/reach to stock and clean cases.
Comfortable using POS/scheduling systems and basic spreadsheets.
Reliable, punctual, and able to handle keys/cash per policy.

Responsibilities

Model warm, proactive service; build long-term client relationships; resolve issues with empathy.
Own KPIs (conversion, UPT, ATV, sales per labor hour); match labor to traffic; execute clienteling and outreach.
Keep cases pristine and stories cohesive; maintain visual standards; support trunk shows and events.
Open/close, cash handling, returns/exchanges, repairs/special orders, loss prevention, and BOH organization.
Champion artist stories, materials, and care-train the team to speak confidently about each collection.