Key Holder - Jo Malone London - Part Time - South Coast Plaza - Costa Mesa, CA

ELC Beauty LLC•Costa Mesa, CA
•$19 - $29•Onsite

About The Position

The Estée Lauder Companies Inc. is looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in the smooth and efficient running of the Store. This role involves using outstanding coaching and mentoring skills to lead by example, demonstrating behaviors that the sales team needs to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. The Key Holder will also use their flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will be responsible for opening and closing the store on a rota basis. This is an ideal role for an ambitious self-starter with previous retail experience looking for their first supervisory experience and a step towards a fulfilling career in prestige beauty. The company offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package, with a culture that values diversity of thought and people.

Requirements

  • Proven retail experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Nice To Haves

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
  • Lead by example, modelling the behaviors that the sales team need to demonstrate.
  • Provide inspirational, authentic and personalized customer service.
  • Achieve all sales and customer service targets.
  • Carry out essential start and end of day cash reconciliation.
  • Opening and closing the store on a rota basis.

Benefits

  • health insurance coverage (medical, dental, and vision insurance)
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education-related programs
  • paid holidays and vacation time
  • participation in a highly competitive bonus program
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