About The Position

As a Barista Sales Associate and Keyholder in our Coffee Marketplace, you’ll be a vital part of daily operation by crafting delicious beverages, engaging with guests, and supporting store activities to create memorable experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coffee and food, and is passionate about delivering exceptional guest service in a fun, dynamic setting.

Requirements

  • A current food handler’s card is preferred, but we will help you obtain one after employment if necessary.
  • Valid Food Handler Certificate in compliance with applicable state and local health department regulations required upon hire or within 30 days of your start date.
  • Proof of certification must be submitted to management or Human Resources upon completion.
  • The Company will provide access to approved food safety training and may cover the cost of certification upon successful completion.
  • Managers and Supervisors are required to maintain all applicable food safety certifications, including Food Handler and Food Protection Manager (ServSafe Manager) certifications, as required by local health authorities.
  • Maintaining current certification is a condition of continued employment.

Nice To Haves

  • Previous barista, food service or retail experience preferred, but a passion for coffee and guest service is essential.
  • Interest in learning about coffee and specialty beverages to create and service them with care.
  • Friendly, outgoing, and dedicated to providing exceptional service.
  • Ability to work mornings, evenings, weekends, and holidays as business needs require.
  • A collaborative, upbeat approach that makes work fun and engaging.
  • Commitment to following health department standards and proper food handling procedures.

Responsibilities

  • Prepare and serve coffee, espresso, smoothies, and other café offerings with consistency, quality, and care.
  • Create warm, welcoming interactions with guests to ensure every visit is memorable.
  • Maintain cleanliness, follow food safety standards, and ensure proper sanitation at all times.
  • Share knowledge of coffee, food items, and marketplace products to enhance the guest experience.
  • Assist with cashiering, stocking, and keeping the store guest-ready at all times.
  • Work alongside leadership and fellow team members to achieve service and sales goals.
  • Help present food & beverage and retail products in an appealing, organized way.
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