Key Fifth Person

Albertsons Companies • Kalispell, MT

7d • Onsite

About The Position

The Key Fifth is a store leadership position responsible for supporting the Store Director, Assistant Store Director, and department management team in the day-to-day operation of the store. This role provides customer service leadership, supervises associates, ensures compliance with company policies, and serves as a key holder responsible for opening, closing, and securing the store when assigned.

Requirements

• Strong customer service and communication skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to lift, carry, push, and pull merchandise as required.
• Leadership and team-building skills.
• Basic computer and point-of-sale system knowledge.
• Strong problem-solving and decision-making abilities.
• Ability to prioritize tasks in a fast-paced retail environment.
• Understanding of company policies, cash handling, and safety procedures.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail grocery experience preferred.
• Prior supervisory or leadership experience preferred.

Responsibilities

• Assist with daily store operations and ensure company standards are maintained.
• Support store leadership in achieving sales, productivity, and customer service goals.
• Monitor store conditions, merchandising, pricing, and signage accuracy.
• Ensure a clean, safe, and organized shopping environment.
• Provide direction and support to store associates.
• Promote a positive work environment through coaching and communication.
• Assist with training new employees on operational procedures and customer service expectations.
• Help ensure associates comply with company policies and safety procedures.
• Resolve customer concerns and complaints in a professional manner.
• Lead by example in delivering outstanding customer service.
• Support front-end operations during peak business periods.
• Perform key holder responsibilities including opening and closing procedures.
• Verify cash accountability, tills, and safe counts when assigned.
• Assist with loss prevention and security procedures.
• Report operational or safety concerns to store management promptly.
• Ensure compliance with company, food safety, sanitation, and workplace safety standards.
• Assist in completing required training and compliance programs.
• Support audit readiness and operational compliance initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED