Key Customer Account Sales Representative

DPR Construction • Austin, TX

5d

About The Position

At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.
As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.
Job Summary:
Manages and develops assigned key customer accounts by serving as a trusted partner and advocate. Supports account growth through proactive engagement, strategic collaboration, and sales solutions that align with customer needs. Coordinates internally to ensure accurate order fulfillment, service delivery, and issue resolution. Applies working knowledge of products and construction industry solutions to strengthen customer retention and account performance.

Requirements

• Bachelor’s degree in business, construction management, marketing, or a related field, or equivalent experience required.
• 3–5 years of experience in sales, account management, or customer-facing roles required.

Nice To Haves

• 2-3+ years of construction supply and rental equipment industry knowledge preferred.

Responsibilities

• Serves as the primary liason for assigned key accounts, building and maintaining long-term customer relationships.
• Supports account growth by identifying upselling and cross-selling expanding the network of relationships, and partnering with customers early to understand short and long-term business needs.
• Coordinates with internal teams to support accurate procurement, delivery, service, and billing for customers.
• Tracks and reports on account performance metrics, and identifies additional partnership opportunities.
• Acts as a customer advocate by resolving service or delivery issues and communicating updates and recommendations.
• Applies product knowledge and construction‑industry expertise to offer practical, innovative solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level