Key Carrier - Columbus (Clime Rd.)

HomeBuys, Inc.•Columbus, OH

12d•$17 - $17•Onsite

About The Position

The Key Carrier will assist management in planning and implementing strategies to attract customers while coordinating daily customer service operations (e.g. sales processes, orders, and payments). The candidate most qualified for the role must be efficient, courteous, and possess excellent customer service skills. In addition, the Key Carrier should have a strong work ethic with a high level of accuracy and a commitment to providing excellent service while maintaining additional supervisor responsibilities.

Requirements

Proven experience as a member of management or similar position
Experience with recruiting and performance evaluation processes
Familiarity with financial and customer service principles
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
High School Diploma, GED, or equivalent

Nice To Haves

0-1 years management/leadership experience
1-2 years retail experience

Responsibilities

Assist the management in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Suggest sales training programs and techniques
Communicate with customers and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise
Enforce adherence to company’s policies and guidelines
Act as store’s representative and set an example for staff
Processes return transactions