Key Accounts Coordinator - Refining and Petrochemicals

Water Technologies•Houston, TX

1d•$110,000 - $130,000•Onsite

About The Position

The primary responsibility will be to ensure exceptional contract performance across the portfolio and serves as the SPOC (Single Point of Contact) taking the lead in bridging the gap between Veolia and our large key customers in the Oil & Gas industry. This is a crucial role that involves close collaboration with key stakeholders both internally and externally, including account contacts, Key Account Managers, product management, and technology teams across Veolia.

Requirements

Bachelors Degree in Engineering, Biology, or Chemistry from an accredited college or university
10+ years Technical Water or Process Treatment experience
Technical knowledge of water treatment processes, technologies, and refining industry
Strong business acumen and understanding of financial impacts/ROI
Strategic thinking and ability to align solutions with organizational goals
Executive presence and polished communication skills for C-level interactions
Experience in complex, long-term enterprise sales cycles
Ability to build and maintain high-level relationships
Strong negotiation skills for large-scale contracts
Industry credibility and proven track record of major account wins
Understanding of sustainability and environmental compliance issues
Project management capabilities for coordinating multiple stakeholders
Consultative selling approach focused on business outcomes rather than just technical specifications
Ability to translate technical concepts into business value propositions that resonate with executives.
Knowledge of water and/or process treatment products, services, technologies, and applications portfolio
Knowledge experience in the markets, processes, and equipment related to the Refining industry will be highly beneficial
Align strategy with execution, possess strong influencing skills across business functions, and thrive in a matrix environment
A clear thinker, an excellent listener, externally focused, and a problem-solver.
Collaboration is key, able to work across functions and organizational boundaries to quickly mobilize stakeholders.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Responsibilities

Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.
Continuously monitor and optimise contract performance down to the plant level.
Manage large cross P&L contracts for one of our O&G key accounts.
Lead customer adoption of NPI’s with identified key customers.
Develop a comprehensive understanding of our customers needs and how Veolia can provide tailored solutions to address them effectively.
Lead the charge in driving the adoption of our innovative InSight platform throughout customer locations, revolutionizing the way we digitize our operations.
Identify opportunities for automation improvements and work closely with local teams to implement them.
Conduct quarterly business reviews and KPI review meetings with key customer decision-makers at the corporate level, ensuring their utmost satisfaction and addressing any water treatment-related issues promptly.
Serve as a global water champion for our customers within Veolia, representing their interests and needs within our organization.
Maintain a project tracker and provide regular updates to internal and external stakeholders.
Facilitate proposal requests for new plant installations, showcasing our expertise and capabilities.