Key Account Support Representative

Savannah Distributing C•Atlanta, GA

4d•$55,000 - $60,000•Onsite

About The Position

Savannah Distributing Company is seeking a dependable, energetic, and customer-focused Key Account Support Representative to support our sales team and key customers in the Atlanta market. This is a front-of-the-house, customer-facing position designed to strengthen service across our territories. The Key Account Support Representative does not manage an assigned account territory or directly call on a regular book of business. Instead, this person works under the direction of a District Manager and provides flexible support wherever it is most needed. The position operates from our Atlanta, Georgia office and is primarily focused on accounts located inside the Perimeter, particularly Atlanta and Decatur. This is an excellent opportunity for someone interested in building a career in beverage sales. Distributor experience is not required. The position offers hands-on experience with our customers, products, Sales Representatives, and account-management processes. Both previous employees in this position have earned promotions within Savannah Distributing.

Requirements

Strong customer-service and communication skills.
Dependable, organized, and able to manage changing daily priorities.
Comfortable working independently while taking direction from a District Manager.
Willingness to travel throughout the assigned Atlanta market and work in a variety of customer environments.
Ability to build positive relationships with customers, Sales Representatives, District Managers, suppliers, delivery personnel, and other team members.
Ability to learn product information and understand the needs of both retail and on-premise beverage accounts.
Comfortable using a smartphone and company technology to review assignments, document account activity, and communicate follow-up needs.
Valid driver’s license, reliable transportation, and an acceptable driving record.
Ability to safely lift, move, and merchandise beverage products and related materials.

Nice To Haves

Beverage distribution experience is helpful but not required. Candidates with hospitality, retail, merchandising, sales-support, or customer-service experience are encouraged to apply.

Responsibilities

Provide temporary territory coverage when Sales Representatives are on vacation, out of the office, or otherwise unavailable.
Support key accounts with merchandising, product organization, display execution, inventory checks, and other service needs.
Assist with large orders, including organizing and merchandising products after delivery.
Help Sales Representatives complete time-sensitive account tasks and maintain a high level of customer service.
Respond to customer questions, concerns, and requests professionally and promptly.
Communicate customer needs, sales opportunities, competitive activity, inventory concerns, and follow-up items to the appropriate Sales Representative and District Manager.
Assist with new product placements, resets, seasonal programs, supplier initiatives, displays, and special events.
Visit a variety of on-premise and retail accounts throughout the Atlanta and Decatur markets.
Maintain accurate notes and communicate completed work clearly through Savannah Distributing’s reporting tools.
Represent Savannah Distributing professionally when working with customers, suppliers, and fellow employees.
Perform other customer-service, merchandising, and sales-support duties assigned by the District Manager.