Key Account Representative I Sales - Outside Sales - Lebanon, TN

Military Spouse Corporate Career Network • Lebanon, TN

1d • Onsite

About The Position

FirstSource is America’s largest supplier of building materials, value-added components and building services to the professional market. We are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. This role focuses on developing and growing relationships with assigned large regional or national accounts, cultivating effective working relationships with representatives of key accounts, and utilizing knowledge of customer requirements, products and services to recommend mutually beneficial solutions. The Key Account Representative will represent the company to assigned key accounts, interact and communicate with the customer on a regular basis to determine changing needs and preferences, and communicate competitive advantage to customer contacts. The role also involves following up to ensure that product and service requirements are fulfilled on a timely basis, identifying issues and potential concerns with the relationship and working to rectify them, and investigating to resolve customer complaints within established guidelines or escalating to management for resolution.

Requirements

• Bachelor’s degree in Sales, Marketing or related field and six (6) years sales experience; or equivalent combination of education and related experience

Responsibilities

• Develops and grows relationships with assigned large regional or national accounts.
• Cultivates effective working relationships with representatives of key accounts and utilizes knowledge of customer requirements, products and services to recommend mutually beneficial solutions.
• Represents the company to assigned key accounts.
• Interacts and communicates with the customer on a regular basis to determine changing needs and preferences.
• Communicates competitive advantage to customer contacts.
• Follows up to ensure that product and service requirements are fulfilled on a timely basis.
• Identifies issues and potential concerns with the relationship and works to rectify.
• Investigates to resolve customer complaints within established guidelines or escalates to management for resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level