Key Account Mobilization & Culinary Standards

ISS•Henderson, NV

3d•$120,000 - $135,000•Hybrid

About The Position

This role involves supporting a large Guckenheimer client in the technology sector across various locations in the continental United States. Reporting to the Senior Director of Business Excellence, the position focuses on planning and managing new campus startups and transitions, as well as setting standards. The role collaborates with the Mobilization team to understand design scopes, drive efficiency, coordinate opening processes, develop new food delivery solutions, and manage merchandising. It provides culinary leadership and operational support to multiple ISS Guckenheimer accounts, ensuring consistency by implementing culinary standards and best practices through hands-on training and mentorship. The position also leads the QA process for a hospitality-driven culinary program, supports special projects, and handles long-term relief efforts. Flexibility, national travel, and adaptability to new teams and environments are essential.

Requirements

Culinary degree
5+ years related Executive Chef operational experience
Proficient in Microsoft Office, Smartsheets and Google Docs
ServSafe Manager Certified
Corporate dining or high‑volume food service experience
Excellent communication and presentation skills – written and verbal
Demonstrated organizational skills
Experience leading and influencing teams with direct supervisory/management skills and team building
Proven background in activating and executing operational initiatives
Ability to thrive in a fast-paced, ambiguous, and dynamic environment
Out-of-the-box fresh thinker with the ability to execute a plan within brand guidelines
Ability to travel to support training, openings, and ongoing engagement support
Passion for Food!

Responsibilities

Successfully support the opening of new locations from planning to execution and follow up
Manage start up tools including training and development content for new start ups
Culinary leadership, mentoring, training and QA
Supporting food and workplace safety standards when on site
Maintain and set up of company food production software, purchasing and inventory programs.
Oversee Opening Budgets
Liaison for coordination of operations and project schedules and timelines
Audit, report, train and council teams on standards
Ownership of functional tools and programs that support operations and unit startup such as smallwares, uniforms, marketing
Support for sites with culinary training and development, standards, menu management software
Manage Smartsheet Process for openings
Activation of various project implementations and pilot work
Maintain operational continuity during chef vacancies
Ensure food safety and audit compliance
Maintain client satisfaction while following ISS Guckenheimer culinary standards