Key Account Manager (Beauty Systems Group)

Henkel group•Austin, TX
•$100,000 - $115,000•Remote

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This remote position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

  • Bachelor’s or Graduate degree in Marketing, Sales, Merchandising, or a related field.
  • Distributor HQ account management experience required.
  • Minimum of 3 years of experience in marketing or sales, within the professional beauty industry.
  • Proven track record in managing accounts and driving commercial success.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Strong analytical mindset with experience in data analysis and presenting actionable insights.
  • Previous experience in a management or leadership role.
  • Excellent presentation and negotiation skills, with the ability to influence stakeholders at all levels.
  • Exceptional organizational skills and attention to detail.

Responsibilities

  • Build and maintain strong, trust-based relationships with key accounts.
  • Serve as the main liaison between Henkel and the customer across departments.
  • Manage customer expectations and ensure alignment with Henkel’s strategic goals.
  • Develop and execute customer-specific business plans to exceed growth targets.
  • Lead top-line management of customer budgets and KPIs
  • Identify opportunities for growth through new product offerings, promotions, and execution enhancements.
  • Manage monthly forecasts with precision and within accuracy guidelines.
  • Analyze sales and promotional data to identify trends and ensure profitability.
  • Communicate new item setup information clearly to Sales Planning and customer contacts.
  • Lead key customer meetings, including preparation and presentation of strategic objectives.
  • Ensure effective in-store merchandising to enhance brand visibility and support successful product launches.
  • Collaborate with distributor customers to execute digital and social media assets across relevant channels.
  • Partner with Brand Managers to align marketing and innovation plans with consumer needs.
  • Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness.
  • Address issues and concerns with professionalism and urgency.

Benefits

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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