Key Account Manager

Compass Group • Perth, WA

2d • Onsite

About The Position

Restaurant Associates is seeking an exceptional Key Account Manager to lead one of their most premium corporate dining operations. This food program is globally recognised for quality, innovation, and experience. Working in close partnership with the client, you will ensure every interaction exemplifies excellence. Restaurant Associates has an enviable reputation, delivering bespoke food solutions and exceptional dining experiences across some of the world’s most prestigious corporate environments. This role offers the opportunity to be part of something truly special.

Requirements

• A driven, self-motivated leader with a proactive mindset
• Strong ability to build trusted, meaningful relationships with clients and diverse stakeholders
• Proven experience managing and developing successful teams
• Single-site operational experience in a similar leadership role within hospitality or corporate dining
• Strong commercial acumen with demonstrated budget management capability
• Sound understanding of food safety, workplace health and safety, and regulatory requirements
• Confidence using IT systems to support efficient operations
• Ability to identify opportunities for contract retention and growth

Nice To Haves

• Business or Hospitality qualification (or equivalent experience)
• Contract management experience
• Food Safety Supervisor Certificate

Responsibilities

• Leading the delivery of a premium daily corporate food program that consistently exceeds client expectations
• Partnering with key client stakeholders and internal teams to deliver Restaurant Associates standards
• Collaborating with Restaurant Associates teams locally and internationally to ensure seamless service aligned to a global contract
• Maintaining strong commercial and contractual compliance, including performance targets and KPIs
• Driving a strong safety culture with a particular focus on food safety and workplace health and safety
• Leading, developing, and motivating a high-performing team to deliver exceptional service and achieve daily goals
• Establishing and monitoring quality customer service practices
• Managing food, labor, and operational costs within budget
• Working in partnership with the client and external vendors to deliver innovative, customised events
• Implementing sustainable practices across operations
• Bringing the Restaurant Associates vision and values to life in everything you do

Benefits

• Monday to Friday roster
• Supportive, collaborative team culture within a premium brand
• Freshly prepared meals provided onsite
• Formal career pathways and development opportunities within the wider group
• Strong commitment to health, safety, and wellbeing
• Access to corporate and retail discounts (health insurance, gyms, optometry, and more)
• A diverse, inclusive workplace where differences are valued — because together, we are better

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees